Mobile App
VARTO
VARTO Insurance Company is the only insurance company that specializes exclusively in health insurance and accident protection. This guarantees the possibility of perfect to provide perfect service to their clients in this area.
Goals:
- 01 Integrate all data into a service that not only provides users with easy access to their insurance policy information but also facilitates seamless navigation to find healthcare providers, access a repository of medical documents (prescriptions, test results), and track insurance events. Additionally, ensure convenient communication between the client and the insurance company's support.
- 02 Implement a necessary system for managing user inquiries and requests.
Tasks:
- 01 Develop a mobile application for iOS and Android.
- 02 Create a fast and convenient communication channel with the company through chat or call.
- 03 Develop a request management system, similar to CRM.
Solution
-
01
We formulated a technical task to develop a mobile application with additional useful features. Such a product is more in line with the client's goals than their own idea.
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02
Using React Native, we created an application that is available on both Android and iOS. This technology allows us to reduce the time of product development and release.
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03
The business logic of the product allows the user to use their personal phone number to identify themselves in the system. This is a simple, reliable, and convenient way for both the user and the company.
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04
The user's account provides the ability to view the contract and receive medical documents. The client can download the documents in PDF format.
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05
Map of the nearest medical institutions near the client. We determine geolocation and show all relevant partners within a given radius.
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06
Chat for online appointment with a doctor - 24/7 communication with operators, history of calls, the ability to return and continue previous chats.
Additional:
-
01
CRM (request management), which displays summary data on the work of managers, profits, and pole expiration dates, so that managers can remind the client about updates.
The structure of the product is as simple as possible. -
02
Synchronization with the previous system and storage of the history of the previous contact with the client.
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03
The system administrator configures various rights and manages the access of rights for managers.
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04
Data protection
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05
Integration with 1C and its finalization
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06
PUSH notifications - system notifications + updates.
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07
The module responsible for building reports.
Tech stack:
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ReactNative
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HTML5
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XML
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TypeScript
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1С
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Websocket
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Nginx
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Apache
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REST API
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Php
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MariaDB
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FireBase
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GoogleMap
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smsTurbo
Команда
- Business Analyst
- Project Manager
- Designer
- System Architect
- 2 Front-end Developers
- 1C Developer
- 2 Back-end Developers
- QA
Timing
- 526 hours